Please read these Terms of Service ("Terms") carefully before using the Comfort Airport Transfer website and services. These Terms govern your access to and use of our website, online booking services, and airport transfer services. By using our website or booking our services, you agree to comply with these Terms. If you do not agree with any of these Terms, please refrain from using our website and services.

1. Booking and Payment

1.1. Booking Confirmation: All bookings made through our website or customer service channels are subject to availability and confirmation. We reserve the right to accept or decline any booking request at our discretion.

1.2. Accuracy of Information: You are responsible for providing accurate and complete information when making a booking, including your name, contact details, flight information, and payment details. Any errors or omissions in the information provided may result in delays or additional charges.

1.3. Payment: Payment for our services must be made in full at the time of booking, unless otherwise agreed upon. We accept payment by credit/debit card or other approved payment methods. All prices are quoted in the applicable currency and may be subject to additional taxes or fees as required by law.

2. Airport Transfers

2.1. Pick-up and Drop-off: It is your responsibility to ensure that you are ready for pick-up at the agreed time and location. Similarly, we will drop you off at the designated destination according to the information provided during booking. Any delays or changes to the pick-up or drop-off location must be communicated to us promptly.

2.2. Flight Delays and Cancellations: We monitor flight schedules to adjust our services accordingly. However, it is your responsibility to inform us of any changes or delays to your flight. We will make reasonable efforts to accommodate such changes but cannot guarantee availability or avoid additional charges if notified at short notice.

2.3. Luggage: Our vehicles have limited space for luggage, and it is your responsibility to ensure that your luggage is within reasonable limits. Oversized or excessive luggage may require additional arrangements or charges, which will be communicated to you in advance.

3. Cancellation and Refunds

3.1. Cancellation by You: If you need to cancel your booking, please notify us as soon as possible. Cancellation fees may apply, and the amount refunded will depend on the cancellation notice period and our cancellation policy in effect at the time of your booking.

3.2. Cancellation by Us: In exceptional circumstances, we reserve the right to cancel or modify your booking. In such cases, we will notify you promptly and offer an alternative transfer or a full refund, as mutually agreed upon.

4. Limitation of Liability

4.1. Our Liability: While we strive to provide a reliable and comfortable service, we shall not be liable for any delays, losses, damages, or inconveniences arising from factors beyond our control, including but not limited to traffic conditions, accidents, adverse weather conditions, or force majeure events.

4.2. Indirect and Consequential Damages: In no event shall Comfort Airport Transfer be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with our services, even if we have been advised of the possibility of such damages.

5. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Comfort Airport Transfer operates. Any dispute arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

6. Amendments

We reserve the right to modify or amend these Terms at any time, without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after such modifications constitutes your acceptance of the revised Terms.

7. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us using the contact details provided on our website.

Last updated: 16 July 2023